Self Help LettersBoutique

Utilities module

When utilities become stressful — bills, threats, errors — it affects your whole home. You deserve fairness and clarity.

What you need (free)

  • Bills
  • Account numbers
  • Letters or emails
  • Notes about issues
  • Dates and meter readings

Why this matters (free)

Having the basics ready helps you understand what's happening.

What you'll unlock inside the full Utilities Module (paid)

  • Your rights explained
  • What companies can and cannot do
  • Step-by-step guidance
  • Templates
  • Evidence lists
  • Scripts
  • How to challenge charges
  • How to escalate safely

You can see the value here — the guidance itself unlocks inside the module.

You're on Free. This page needs Core (utilities-module).

10 of 93 lessons, modules and departments are open to you — 83 still locked. Core at £4.99 / month opens this one.

Core feature

Locked content

The full Utilities Module — step-by-step guidance, templates, letters, scripts and escalation paths — is part of your Boutique membership.

Unlock Core (£4.99) to access:

  • All story chapters & quizzes
  • Letter templates & packs
  • Boutique Companion
  • Weekly boutique updates

Unlock Full Access (£169/year) to access:

  • Everything in Premium
  • Billed once a year
  • Best value for long-term use
  • Same instant unlock

Everything unlocked.

Required plan
Core
Your plan
Free
Locked item
utilities-module

Already upgraded? Your status page refreshes your plan straight away.

May we count anonymous steps — which plan was picked, whether checkout finished — so we can fix what trips people up? No adverts, no third parties, no names. How we use this.