Self Help LettersBoutique

Gas department

Gas complaint tracker

Every gas letter you send from a module lands here. Add the supplier's complaint reference, the MPRN or meter serial, the ombudsman case number and the date you expect a reply — then record what came back.

Log a gas complaint by hand

Your gas complaints

Nothing logged yet. Send a letter from the Gas department or add one above.

Gas templatesAll complaints

Saved in this browser only — nothing is uploaded.

May we count anonymous steps — which plan was picked, whether checkout finished — so we can fix what trips people up? No adverts, no third parties, no names. How we use this.