You've received court papers or a claim form
Court documents almost always carry a deadline — sometimes as short as 14 days. Never ignore them. Get advice the same day from a free advice service, a law centre, or a solicitor, and use our “asking for more time” letter while you wait.
You're facing eviction or repossession
Eviction has strict legal steps and tight timelines, and the rules differ by country. A template can help you communicate, but it cannot stop a bailiff or defend a hearing. Contact a housing advice service immediately.
Anything involving a child
Custody, contact, safeguarding, or social services involvement all need qualified advice. These decisions affect a child's life and are hard to undo.
Arrest, criminal charges, or police interviews
You have the right to legal representation — in many countries it's free at the police station. Say nothing of substance until you've spoken to a lawyer. Our templates are not for criminal matters.
Immigration status
Immigration rules change constantly and mistakes can be irreversible. Use a registered immigration adviser or solicitor — never rely on a letter template.
Large sums of money or your home
If losing the dispute would cost you your home, your job, or more money than you could afford, professional advice is worth the cost. Many advisers offer a free first conversation.
Your safety is at risk
If anyone is in immediate danger, call emergency services first. For ongoing risk — domestic abuse, stalking, threats — contact specialist support services, not just a letter.